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We assist organisations in their plans to monitor and evaluate the performance and success of their programmes. Our efforts are aimed at the co-production of information through collaborative practices of collection and analysis of key data at different stages of the programme and the formation of recommendations and lessons learnt for future operations. We believe that in order to conceive good evaluation processes a meaningful and tactful engagement with stakeholders and beneficiary groups is vital.

 
1MONITORING AND EVALUATION -TO LEARN AND INNOVATE, NOT TO PUNISH

We know an integral part of any organization’s work is the monitoring and evaluation of its projects and programs, it determines the quality, effectiveness, efficiency, sustainability and impact of the work being done and the ultimate success of the organization and the communities it serves. Be it external evaluations required by donors or support in internal evaluation processes, our expert team can lend a helping hand. With years of evaluation experience under our belts we are able and ready to guide your organization’s monitoring and evaluation processes. We promote donors and organizations see monitoring and evaluation as an opportunity to grow, learn and innovate, and not as a test.

HOW CAN WE SUPPORT YOUR M&E INITIATIVES?

Evaluating your own work and the impact it has on the communities you are seeking to reach can be tricky and oftentimes having an external point of view can help. Our team has years of experience implementing and evaluating projects, we have been where you are and we will be happy to support you in these processes, offering our experience and expertise and our passion for your work.

WHAT GUIDES OUR WORK ON EVALUATION?

Our main aim is to support organizations in recording how they make change happen –how things are planned, how things are done, successful/less successful efforts and how the project adapts to challenges and changes in the environment. By focusing on STORIES OF CHANGE individuals and organizations involved in programs and projects can learn, improve upon their interventions and share lessons with the wider movement of stakeholders.

We are guided by INTERNATIONAL EVALUATION PRINCIPLES and standards including objectivity, stakeholders’/beneficiaries’ participation, gender sensitiveness, transparency and focus, reliability, fairness and protection of the interests of all people involved, and utility.

WHAT ABOUT MONITORING?

We know monitoring must be ongoing and a permanent component in all initiatives and we know it can also be one of the biggest challenges for many organizations. In addition to helping you evaluate the work you have done or are currently doing, we can also offer support in developing supportive supervision plans, tailored financial, narrative and data reporting formats, quality assurance and improvement tools, SMART indicators and guidelines for meaningful use of all data collected during the monitoring processes and more.

2BASE LINE AND END LINE ASSESSMENT

BASE LINE

The baseline is a key component of the evaluation process as it provides information on the prevailing conditions of the context and the people for which the program is intended, before the start of the program. It also serves as a benchmark or point of reference to identify how an individual or group of people have changed during the duration of the program and how much difference has the program made to such people. IWORDS Global brings the expertise to conduct baseline and needs assessments from development and humanitarian programmes, be it in contexts of protracted crises, vulnerability or post-disaster situation.

END LINE ASSESSMENT

These are assessments conducted at the end of a programme or intervention, intended to measure the success of that intervention. To measure success, end line assessments use comparative data, usually with baseline assessments. However, baseline data is not always available. For this, innovative approaches to qualitative data collection and analysis must be devised. Our team is expert in designing and implementing innovative participatory evaluation methods in a wide range of contexts and programmes.

3PARTICIPATORY RESEARCH AND EVALUATION

Depending on the circumstances of each context and programme we use a variety of approaches that go beyond a simple collection of data in an attempt to reach a meaningfully engagement with all concerned actors and stakeholders. Among the data collection methods we use are:

YOUTH-LED PARTICIPATORY ACTION RESEARCH (YPAR):

Young people are at the heart of development and so this method intends to engage and train youth to conduct research and generate findings to solve issues that matter to themselves and their communities. It is a learning and action process that promotes the co-production of knowledge by empowering young people, especially those facing exclusion or marginalisation, to understand the roots of the problems and to acquire the necessary tools to take action.

WRITESHOPS

These are intensive workshops bringing together relevant stakeholders and staff to construct a timeline and gain an understanding of innovations and gains brought about by project, areas of weakness and improvement. They are useful to collect the perspectives of very stakeholders and to produce written material in a limited period of time.

FOCUS GROUPS

Is a small group of people brought together to discuss a particular topic. It is a type of qualitative research aimed at bringing out participants’ perceptions, opinions, beliefs, and attitudes towards such topic. It enables an interaction and the discussion of ideas and perspectives among members of the group. Our team at IWORDS has a vast experience conducting focus groups in many of our previous work with institutions, organisations and beneficiaries of programmes.

BEHAVIOUR CASE STUDIES

These are evaluation processes focused on an in-depth understanding of a unit (person or site) analysing the real impact and appropriateness of the programme, using a combination of qualitative and quantitative data, and complemented thus by the rest of the methodologies.

PARTICIPATORY ETHNOGRAPHIC EVALUATION AND RESEARCH (PEER)

We use an adapted version of the PEER method in which members of the beneficiary group conduct conversational reviews with other people involved in the programme to gain their stories and perspectives. This approach is particularly useful to generate information on sensitive issues. It enables a more authentic ‘insider view’ to be generated, and helps overcome barriers of culture, language and mistrust. The approach is suitable for use with non-literate, hard to reach groups, and people with no previous research experience but works best with adults and young adults.

PHOTOVOICE

Photovoice is a participatory action research method used to identify problems from a person or a community. Participants are asked to capture photographs of scenes, items or subjects that are related to the research and which represent an interest or concern to them. The photographs are then discussed in groups, with the purpose of forming a narrative that explains such problem or concern. The tool is useful to document and communicate particular issues to the wider community, programme implementing organisations and policy makers.